Terms and Conditions
Your purchase and use of products and services through www.lipflip.co.nz are governed by the following terms and conditions.
By using this website, you acknowledge that you have read, understood, and accepted these terms and conditions of sale.Treatment Cancellation Policy:A 24-hour cancellation policy applies, with a non-refundable fee equal to half the service cost. No-show appointments will be charged 100% of the appointment fee.
BookingsPlease inform our staff of any health issues, allergies, or medications you are taking to ensure correct treatment.
Online bookings are approved as sooon as possible.SecurityOur shopping cart is secure. Payment details are entered on the Stripe secure hosted payment page. Sensitive information is transmitted via PCI certified payment services by Stripe.Prices Prices may change without notice, and accepted orders will be honored at the displayed price during order placement. All prices are in New Zealand Dollars, inclusive of 15% GST PaymentWe accept Visa, and Mastercard. Goods are dispatched after full payment is received and cleared. The Lipflip Clinic reserves the right to review and/or cancel orders with unverified information.Cancellation of OrdersMost orders ship within 48 hours. Cancellation requests must be made within 24 hours of placing the order, subject to The Lipflip Clinics discretion.Availability of ProductsWe strive to maintain stock levels, but delays may occur. In such cases, customers will be informed of delays and offered alternatives or the option to place the product on backorder.
Consumer Guarantees Act 1993The Consumer Guarantees Act 1993 does not apply to product supply. Customers warrant excluding liability under the CGA if reselling Consumer Products. Product SpecificationsProduct specifications are accurate to the best of our knowledge, but variations may occur. Limitation of LiabilityOur liability for any claim, damages, or loss related to supplied goods or services is limited to the cost paid by you. Luxe Appearance Limited is not liable for any indirect or special damages. Force MajeureThe Lipflip Clinic is excused from performance obligations under “force majeure” circumstances beyond its reasonable control. Law and JurisdictionThis website and purchase contracts are governed by New Zealand law and subject to New Zealand courts’ jurisdiction.